Shipping
STANDARD SHIPPING
Delivery time: 2–7 business days
Cost:
- Free on orders over $300
- $10 on orders under $300
Courier: Australia Post
No PO Boxes
EXPRESS SHIPPING
Delivery time: 1–3 business days
Cost: $15
Courier: Australia Post’s Express Shipping Service
THINGS TO NOTE
Our Express and Standard shipping is done with 'authority to leave'. This allows for your order to be left in a safe location when no one is at home. If the courier deems that there is no safe location, the order will be brought to the nearest post office and a card left with further instructions on how to collect.
Your order will be processed, packed and shipped from our Gold Coast warehouse within 48 hours (excluding weekends and public holidays).
We are not liable for lost, stolen or damaged products.
We will not be held liable for any fees or taxes related to customs and duties. It is the customer’s responsibility to be familiar with these fees.
Once an order is placed we strictly cannot make last minute changes. If you need to change your size and/or address, your order will be cancelled and you can repurchase again online.
We strictly do not re-direct orders once dispatched, so please triple check the address provided before confirming your order.
INTERNATIONAL ORDERS
New Zealand
Flat rate shipping cost of AUD$20 (4-7 working days)
Please contact us for a postage quote if you would like your order sent via express.
International Custom Fees
Please note that all custom fees, taxes and any other possible cost associated with your international purchase are your responsibility (customer). These possible costs are not included in the cost of your item/s or shipping fee. We suggest clarifying these with your local customs office prior to purchase.
